Billing, Insurance & Legal

Welcome to the Children's Medical Center Patient Financial Services portal. This site is not intended for any type of emergency or routine medical purpose.

This site is intended to provide information about billing for services at Children's. In addition you can ask questions, submit address or insurance changes, pay your bill or access frequently asked questions.

Patient Financial Services representatives are available to assist you with your bill between the hours of 8 a.m. to 4:30 p.m., Monday - Friday.

Local residents: 214-456-BILL (2455)

Outside the Dallas area: 800-467-7404

patientbilling@childrens.com

Family Guide to Billing

No matter where your child is treated at Children's, you can expect to receive bills from the hospital as well as separate bills from doctors for their professional services. Read more

Pay Your Bill

You can pay your bill online as long as you have your most recent statement. This statement contains the individual ID and password needed to process your transaction. Read more

Insurance and Managed Care

When you choose a health plan, you need to make sure every little detail is covered, especially your loved ones. Read more

Financial Aid

Many of our patient families are surprised to learn that their child qualifies for assistance.Read more

Billing FAQs

Everyone has questions about billing, well we have the answers! Read more

Contact Billing

Patient Financial Services representatives are available to assist you with your bill between the hours of 7 a.m. to 7 p.m., Monday - Friday. Read more

Guest Relations

Children's is committed to patient care that is delivered in a professional and courteous manner, respecting the dignity and rights of our patients and staff. Read more

Terms to Know

Payment terms specific to pediatric accounting are defined below.