Obtaining Medical Records

It's your right to access your child's medical record within a reasonable time frame. To contact Medical Records please call (214) 456-2503.

Authorization to Release Protected Health Information (English)

Authorization to Release Protected Health Information (Spanish)

Viewing your medical records online

In addition to requesting a paper copy (or hard-copy), you can access portions of your medical record online (or soft-copy). Children’s offers patients/families access to their personalized medical and health insurance information over a secure internet connection.

Sign in to, or register for childrens.com and access your online tools.

Who can enroll?

There are several qualifications to enroll:

  • Internet access
  • Parent or Legal Guardian over 13 years of age of a minor patient under 18 years of age
  • Validated Children’s Medical Record Number for medical information access

How do I register?

Enrollment is open now. A medical record number and patient date of birth is required.

Register here

Members of our support team are available to assist you Monday through Friday from 9:00 a.m. to 5:00 p.m. at (214) 456-2503

What can I access online?

  • Portions of Your Medical Record
  • Appointments
  • Lab Results
  • Medications

What can I do?

  • Send a secure message to my care team
  • Request a refill to a prescription
  • Request a follow-up appointment
  • Cancel an appointment