What to Expect

Visits with the specialists at the Division of Gastroenterology, Hepatology and Nutrition are available at Children’s Medical Center Dallas as well as at the Legacy Campus in Plano.

Because most insurance plans require pre-authorization for a visit to a specialist, most patients are referred to one of our programs by a primary care provider, or a family doctor. In order to make a referral, have your provider contact the gastroenterology department at Children’s at 214-456-8000 for Children’s Dallas, or 469-303-4200 for Children’s at Legacy (Plano).

Our office hours are Monday through Thursday, 8:30 a.m. – 4:30 p.m., and Friday, 8:30 a.m. – 4 p.m. Specifically, the Inflammatory Bowel Disease multidisciplinary clinic meets on Tuesdays 8 a.m. – 4 p.m.

If I am late for my scheduled clinic visit, what should I do?

Please note that if you are late for your appointment, it is at the discretion of the provider (physician or nurse practitioner) that you are scheduled to see if they are still able see you. In those cases, wait times may be up to 3-4 hours, otherwise you will be rescheduled.

Please call 214-456-8000 as soon as possible if you need to reschedule or cancel your appointment.

A Whole Team Working Together for Your Child

Before, during and after your visit to the Gastroenterology department at Children’s expect to be consulted by a variety of nationally-recognized specialists. These specialists will work together with your child, your family and primary care provider to create the most appropriate treatment plan. Some specialists that our patients see include:

  • Gastroenterologists
  • Nurses
  • Surgeons
  • Hepatologists
  • Social workers
  • Psychologists
  • Allergists
  • Radiologists

If hospitalization is necessary, our outpatient team will visit your child prior to transfer to the Gastroenterology unit and an inpatient gastroenterologist will be in charge of day-to-day care at the hospital. Our inpatient and outpatient teams are immediately in contact with one another about changes to your child’s condition.

After Your Visit and Ongoing Treatment

After the appointment or hospitalization any diagnosis, evaluation and recommended treatment information is promptly provided to your child’s referring physician.

Some chronic pediatric gastrointestinal conditions, such as Crohn’s disease, requires years of treatment after surgery or hospitalization at Children’s. The Gastroenterology team is dedicated to supporting our patients through treatment in the near and long term. We have developed programs that will help ensure a healthy future for our patients as they progress to adulthood.

Children’s believes that education is one of the keys to wellness, so our team strives to empower our patients by providing educational tools to thrive with a chronic gastrointestinal condition.

As always, the Children’s team works closely with our patients’ primary care providers or family doctors to make sure that everyone involved in our patients’ care has all of the information they need to ensure a positive outcome.

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