Prep for your stay at Children’s Health

Patient Guidebook

Guiding you every step of the way during your stay

A hospital stay can be overwhelming. At Children’s Health℠, our goal is to help patient families have the best experience possible. Our patient guidebook includes information about services, amenities, visitor resources, frequently asked questions and more.

Serving you with hospitals in Dallas and Plano

Thank you for trusting us as we care for your child. Learn more about why we’re the right choice for your child’s care.

Find a location Our difference

Information for your child’s stay

Hospital Amenities

Visitors

Our commitment to care

Preparing for your Visit or Stay

Taking charge of your care

Going home checklist

Patient and family resources

Community Resources

Billing and Insurance

Policies and Procedure

Medical Records

Stay connected to your child’s care

The Children’s Health app gives you easy access to important information about their hospital stay.

See the patient’s daily schedule
Message your care team
Order patient and guest meals
Get directions to on-site amenities inside Children’s Health buildings

Our mission and values

For more than 110 years, our mission has been to make life better for children. Learn more about Children’s Health.